Service agreement
The plain-English terms for walks, drop-in visits and pet sitting with me, Anissa. You agree to these when you book.
Version 2026-11-02 · Privacy policy
Booking
A booking is confirmed once I approve it and you get my confirmation. New clients start with a meet & greet so I can meet your pets, learn their routine and pick up keys.
Changes and cancellations
Plans change, and that's okay. Please tell me as early as you can, by message in your account, text or call. Cancellations with less than 24 hours' notice, and holiday bookings cancelled with less than a week's notice, may be charged for the first day, because I've usually turned other people away for those dates.
Keys and your home
I keep your keys, codes and house notes private and secure, and only use them to care for your pets. I'll lock up and leave your home as I found it. Please tell me about alarms, other people who might be there, and anything I shouldn't do.
Your pets' health and behavior
Please keep your pets' vaccinations up to date (including rabies) and tell me about any health problems, medications, allergies, fears or behavior like biting, escaping or reactivity to other dogs. Pets who show aggression may need a different plan, for everyone's safety.
Emergencies and vet care
If your pet is sick or hurt, I'll try to reach you and your emergency contact straight away. If I can't reach anyone, you authorize me to take your pet to your vet or the nearest emergency vet and to approve the treatment they recommend. You'll be responsible for vet costs. Please keep your vet and emergency contact up to date in your account.
Weather and safety
In extreme heat, cold or storms I may shorten walks or play indoors instead, and I'll let you know. I'll always keep your dog on a leash unless we agree otherwise in writing.
Payment
I'll send bills through your account. Please pay by the due date on the bill. Venmo is preferred, and cash or check is fine too.
Photos
I take photos and videos during visits to share with you. I won't post photos of your pets or your home publicly without asking you first.
Questions
Text or call me at (541) 801-1068, or message me in your account.